STORE MANAGER M/F - QUIKSILVER - LANDQUART

We awaken the spirit of freedom and adventure by connecting Boardriders around the world. We are the world’s leading action sports and lifestyle company with a global portfolio of brands. We’re a team of 1,500 like-minded souls protecting what we love. The smell of the ocean. The sounds of the city you know so well. The perfect slope. The perfect wave. The perfect game. Ultimate freedom.   

We lead with integrity and passion, we build an inclusive community, we protect our playgrounds and we play to win.  

We are Quiksilver, Billabong, Roxy, RVCA, DC Shoes, Element, VonZipper. We are BOARDRIDERS. 

If you share this passion, join us and work in our store.

We are looking for a full-time MANAGER

TECHNICAL SKILLS

•    Manage sales

•    Welcome customers in accordance with standards and ensure that the sales team applies these standards.

•    Advise customers on all products available in the store.

•    Guide customers towards the brand's flagship products.

•    Build customer loyalty and retain customers.

•    Organise the store.

•    Organise sections and aisles to attract customers and increase store.

•    Train staff on the products available in the store.

•    Ensure the store is in good condition so that it is welcoming and clean.

•    Organise and participate in cleaning the store.

•    Organise, supervise and participate in stocking the store sections.

• Manage store stock

• Place store orders in collaboration with the persons responsible for this at the French Head Office.

• Receive ordered items in accordance with established procedures.

• Restock based on store sales and sales forecasts for the coming month after validation by Head Office buyers.

• Manage product returns according to established procedures and with the approval of buyers at Head Office.

• Prepare, supervise and participate in inventories.

• Manage administrative and financial tasks

• Manage the shop in accordance with the operations manual.

• Update daily sales figures for reporting purposes.

• Manage the shop till.

•    Take responsibility for the shop till.

•    Act as the link between the shop and Head Office in France.

•    Show solidarity with guidelines and decisions.

•    Provide the Human Resources department with all the information necessary to prepare payroll and any other requirements.

MANAGEMENT SKILLS

•    Manage and update sales staff working hours, complying with legal obligations.

•    Plan and inform sales staff of the tasks to be carried out during the working day.

•    Train, energise and motivate the team in order to create a favourable sales environment.

•    Anticipate future hires: after analysis and interviews, provide all information to Human Resources in order to make the desired hire.

•    Participate in the recruitment of store sales staff in collaboration with the Area Manager and Human Resources.

•    Actively lead, plan and coordinate store marketing activities as a company ambassador.

•            Depending on the directives of the hierarchy:

•    Set the objectives to be achieved.

•    Monitor the results obtained.

•    Analyse deviations.

The Store Manager may be asked to perform other duties depending on the needs of the service.

REQUIRED KNOWLEDGE

•    Minimum of 3 years' experience as a manager.

•    Proficiency in IT tools (Excel, Word, messaging).

•    Proficiency in sales techniques and KPIs.

•    Knowledge of surf culture.

•    Knowledge of commercial and labour legislation.

•    VM skills will be valued.

Proficiency in English and Spanish is essential.